Residence Inn by Marriott Merrillville Earns Marriott Recognition for Guest Satisfaction

Atira Hotels is proud to announce that the Residence Inn by Marriott Merrillville has been recognized by Marriott Owner & Franchise Services as an ITR Incentive "Kicker" achiever for Wave 1 2026, covering January through June.

The recognition places the hotel among the highest-achieving properties in the Marriott system for improvement in Intent to Recommend (ITR), Marriott's key measure of guest satisfaction and loyalty. ITR reflects how likely guests are to recommend a hotel based on their stay, and it is closely tied to repeat business, brand preference, and overall hotel performance.

In its announcement, Marriott noted that hotels with stronger guest satisfaction consistently outperform their competitive set, and that guests who have great experiences are more likely to return, recommend the brand, and choose Marriott over the competition.

For Atira Hotels, the achievement reflects the daily work of the Merrillville team. Consistent service, attention to detail, and a focus on every guest interaction have driven measurable gains in how guests rate their stay.

Atira Hotels congratulates the entire Residence Inn by Marriott Merrillville team on this recognition and thanks Marriott for acknowledging the team's commitment to the guest experience.