TownePlace Suites Naperville Delivers 100% Service and Achieves GREEN Status
Empowering Our People Delivers Exceptional Results.
Atira Hotels is proud to recognize General Manager Sarah Iacono and the TownePlace Suites Naperville team for earning a 90.1% score on their recent Marriott Quality Assurance inspection, achieving GREEN status and delivering a perfect 100% Service score.
This achievement reflects what happens when teams are empowered, supported, and aligned around clear operational standards. Strong leadership, focused execution, and accountability drove a standout result.
Operational Excellence in Action
The result represents:
A 90.1% overall QA inspection score
A perfect 100% Service score
A team-wide commitment to pride and disciplined execution
Marriott QA inspections serve as a key benchmark for brand compliance, operational standards, and guest experience. Achieving GREEN status alongside a flawless Service score demonstrates a culture rooted in hospitality and daily operational excellence.
Reflecting on the achievement, Vasileios Ioannou, Senior Vice President of Operations, shared:
“This result reflects what happens when we empower our people and hold ourselves accountable to the fundamentals every day. A 100% Service score speaks volumes about the team’s commitment to our guests and to Marriott’s standards. Sarah and her team continue to demonstrate what operational excellence looks like in action.”
We congratulate Sarah and the entire TownePlace Suites Naperville team for delivering an outstanding quality result and raising the standard across our portfolio.
To learn more about our services, expertise, and team, visit www.atirahotels.com.
To stay up to date with Atira Hotels, follow us on LinkedIn.
To stay connected to our company culture and team successes, follow us on Instagram @atirahotels.
